Elevate Your
Daily Lifestyle.

Data Collection:

Item Vista Deals collects personal details such as name, phone number, email address, shipping address, billing address, and order information when you place an order, register, or contact support.

Account & Profile Data:

If you create an account, we may store your login details, saved addresses, preferences, wishlist items, and order history to improve your shopping experience.

Usage & Behaviour Data:

We collect browsing activity such as pages visited, time spent on pages, clicks, cart activity, and product interactions to improve website performance and recommendations.

Device & Technical Data:

We may collect IP address, browser type, device model, operating system, and referral source for analytics, fraud prevention, and security improvements.

Order Processing Use:

Your data is used strictly for order confirmation, packaging, delivery coordination, customer support, returns handling, and complaint resolution.

COD Only Notice:

We support Cash on Delivery (COD) only. We do not store or process any card, UPI, or online banking information.

Communication:

We may contact you via SMS, WhatsApp, email, or phone for order updates, delivery confirmation, and important service notifications.

Marketing Messages:

Promotional messages may be sent occasionally. You can opt out anytime by contacting support.

Data Sharing:

We do not sell your data. Limited information is shared only with courier partners, logistics providers, fraud detection services, and customer support systems.

Third-Party Services:

Some services like analytics tools or delivery partners may process data under their own privacy policies.

Cookies & Tracking:

Cookies help us store cart items, improve user experience, analyze traffic, and remember preferences.

Security Measures:

We use reasonable security practices including encryption and restricted access, but no online system is completely secure.

Data Retention:

We retain your data only as long as necessary for order fulfillment, legal compliance, and dispute resolution.

User Rights:

You may request access, correction, or deletion of your personal data by contacting us.

Children’s Policy:

Our services are not intended for users under 18 without parental or guardian consent.

Policy Updates:

This policy may be updated at any time without prior notice. Continued use of the website means acceptance of changes.

Eligibility:

You must be at least 18 years old or have guardian consent to use this website and place orders.

User Responsibility:

You are responsible for maintaining the confidentiality of your account details and ensuring all information provided during checkout is accurate and complete.

Acceptable Use:

You agree not to misuse the website, attempt fraud, place fake orders, interfere with website functionality, or attempt unauthorized access to systems.

Order Acceptance:

We reserve the right to accept, reject, or cancel any order at any stage due to suspected fraud, pricing errors, stock issues, or policy violations.

Order Confirmation:

Placing an order does not guarantee acceptance. An order is confirmed only after verification and dispatch.

Pricing & Product Information:

Product prices, descriptions, images, and availability are subject to change without prior notice. Errors in listing may be corrected at any time.

COD Policy:

All orders are processed under Cash on Delivery (COD). Payment must be made in cash at the time of delivery.

Delivery Terms:

Delivery timelines are estimated only and may vary due to courier delays, weather conditions, strikes, or remote location constraints.

Failed Delivery:

If delivery fails due to incorrect address, unavailability, or refusal, the order may be cancelled and future COD access may be restricted.

Return & Cancellation:

Returns and cancellations are subject to our Return Policy. Unauthorized returns may not be accepted.

Intellectual Property:

All website content including branding, logos, designs, images, and text belongs to Item Vista Deals and is protected by applicable laws.

Prohibited Activities:

Users must not resell products without permission, copy content, scrape data, or use the website for illegal purposes.

Service Availability:

We do not guarantee uninterrupted service and may suspend or modify services for maintenance or updates.

Limitation of Liability:

We are not responsible for indirect, incidental, or consequential damages arising from use of our services or third-party delivery providers.

Indemnification:

You agree to indemnify and hold harmless Item Vista Deals from any claims arising due to misuse of the website.

Policy Updates:

These terms may be updated anytime without prior notice. Continued use of the website means acceptance of changes.

Return Window:

Item Vista Deals allows returns within 15 days of delivery for eligible products only.

Eligibility Criteria:

Items must be unused, undamaged, unwashed, and returned in original packaging with tags, accessories, and proof of purchase.

Return Request Requirement:

Customers must contact support before initiating any return. Unauthorized returns will not be accepted.

Product Inspection:

All returned items undergo inspection before approval. Returns failing quality checks will be rejected.

Non-Returnable Items:

We do not accept returns for hygiene products, personal care items, perishable goods, digital downloads, or clearance/sale items marked non-returnable.

Wrong or Damaged Items:

If you receive a damaged, defective, or incorrect product, you must report it within 24–48 hours of delivery with clear photo or video proof.

Return Shipping Cost:

Return shipping costs are generally borne by the customer unless the product received is defective or incorrect.

Refund Approval:

Refunds are processed only after successful inspection and approval by our team.

Refund Method:

Since we operate on Cash on Delivery (COD), refunds will be issued via bank transfer or other verified payment method after validation.

Refund Processing Time:

Approved refunds may take 5–10 business days to reflect depending on banking or payment systems.

Partial Refunds:

Partial refunds may be issued if the product is returned used, damaged, or missing accessories.

Replacement Option:

In some cases, we may offer product replacement instead of refund depending on availability.

Order Cancellation:

Orders can only be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.

Right to Reject:

We reserve the right to reject any return or refund request that does not meet policy conditions.